The products are shipped from Macedonia through our national carrier. All orders are sent through registered air mail and your signature will be needed at delivery. We do our best to estimate the shipping times, but sometimes the package can be held up by customs while entering the destination country, which may additionally increase the delivery time. These are approximate shipping times: USA & other countries: 15-20 business days EU: 10-15 business days.
Orders are sent in 1-2 business days. Please note that your order may be held for additional customs/duty/VAT specific to your country. These fees are separate from your purchase on our website and we have no connection to or control over them. They are different for each country. This may also add additional days to your shipping time and we have no control over the time these customs procedures take. Please inquire at your local postal service prior to buying. Please note that WE ARE NOT RESPONSIBLE FOR ITEMS DAMAGED IN TRANSIT. Thank you!
Returns & Refunds
If you are not satisfied with your purchase, we accept returns but the product must be sent 2 days after being received in the original condition it was sent by us. Please note that in that case you are responsible for the shipping cost of said item. We will make you a refund for that returned item when we have it delivered back. Thank you!